BOOKING CONDITIONS

HOW TO BOOK YOUR HOLIDAY?
You need to complete and sign our booking form on behalf of all members of your party in order to confirm that you and your party accept our booking conditions. You may book ether direct with us or through your ABTA travel agent. A deposit of £90.00 per person together with any premium(s) if insurance is required. For bookings made less than eight weeks before departure, full payment is due. On receipt of your payment we shall confirm the booking and send you a confirmation invoice. The balance of the cost of your holiday is payable not later than eight weeks before departure date, if payment is not received in full by us or your travel agent by this date we reserve the right to treat your booking as cancelled by you and apply full cancellation charges. Any money paid to your travel agent in respect of a booking with us is held by him at all times on our behalf. A binding contract becomes effective once we have accepted your booking and issued a confirmation Invoice. The date of the contract is the date which appears on the invoice. The contract and all matters arising out of it shall be governed by English law and subject to the exclusive jurisdiction of the Courts in England and Wales.
LATE BOOKINGS made within 8 weeks of departure on the telephone by means of credit card payment are considered definite as soon as they are confirmed by us. Total payment must accompany the backing form and full charges will apply in the event of cancellation

WHAT'S INCLUDED IN THE COST OF YOUR HOLIDAY
1) Return flights from UK airport to Cyprus
2) in- flight meals. refreshments or snacks
3) Taxi transfers to and from accommodation
4) Accommodation and meals as specified at booking stage
5) AIl hotel service charge and local taxes
6) Services of our Agents in Cyprus
7) Cyprus and UK airport taxes and Government Departure Tax
WHAT'S NOT INCLUDED IN THE COST OF YOUR HOLIDAY
1) Holiday insurance
2) Transport to and from UK Airport. OUR PRICES Our prices are based on special contracted fares negotiated with the airlines in some cases when the capacity allocated to us by the airlines is furl we may request extra seats on PEX or other types of fares which are usually higher than our contracted fares This practice is carried out always after your approval and the extra supplement will be advised before we finalise flight arrangements This method allows us extra flexibility and increases the possibilities of obtaining your most suitable flights without resorting to second or third choice.
CHILD REDUCTIONS
These are applicable usually on hotels only and they re based on a child sharing a twin room with 2 adults. If 2 children occupy separate room hoteliers do not give any reduction unless otherwise stated in the brochure panel. FREE ACCOMMODATION FOR CHILDREN A great saving for families offered by some of our hotels at certain periods. The accommodation of a child (max 11 years) is offered FREE OF CHARGE based on sharing a twin room with parents usually on BB basis. Children pay a fixed price, regardless of duration, to cover the costs of flight, handling and taxi transfers This price varies according to departure airport and airline used and is always available on request INFANTS Infants are charged £30.00 for the flight and they travel on parents' lap. They are not entitled to a seat or baggage allowance. Some hotels and apartments offer free cots In all other cases daily cot charges are paid direct to the Hotel/Apt upon arrival.
PRICE GUARANTEE
The price shown on your confirmation/invoice are based on the cost per person for the holiday as booked. The basic cost (shown in the relevant price panel in our brochure) includes local taxes and all Airport Security, Fuel Currency and VAT charges are based on the exchange rates prevailing in August 2006 i.e. Cyprus: 0.82 CY£ = UK£1.00
The price of your holiday will not be subject to any surcharges except for those resulting from  Government action such as increases in VAT or any other Government  imposed increases, currency in relation to adverse exchange rate variations. Even in this case we will absorb an amount equivalent to 2% of the holiday price which excludes insurance premiums and any amendment charges. Only amounts in excess of this 2% will be surcharged but where a surcharge is payable there will be an administration charge of £1.00 together with an amount to cover agents commission. If this means paying more than 10% of the holiday price, you will be entitled to cancel your holiday with a full refund of all money paid except for any premium paid to us for holiday insurance and amendment charges. Should you decide to cancel because of this, you must exercise your right to do so within 14 days from the issue date printed on the invoice. We also reserve the right to change our holiday prices without prior notice  or we can issue a new brochure.
HOLIDAY ACCOMMODATION
The number of nights stated in this brochure refers to the number of nights accommodation we have reserved for you in the hotel or apartment. Some flights are night flights arriving at the resort in the early hours of the morning. In such cases your accommodation is immediately available as it has been reserved for the whole night, and this counts as one of your holiday nights. Similarly, those who have hooked half or full board may lose a meal due to their time of arrival at or departure from their hotel. On the last day of your holiday by international standard practice you are required to vacate your hotel room or apartment by noon. In certain cases it may be advisable to book for an extra night in order to avoid having to vacate your room a long time in advance of your return flight. Hotel prices are based on accommodation in a twin room with bath/shower, toilet. Apartment rates are based on accommodation only.
BROCHURE DESCRIPTIONS
We have made every effort to ensure the accuracy of descriptions and information contained in this brochure. However it is impossible to exercise day to day control over all the component parts of the holiday arrangements. Therefore an advertised amenity in a resort or particular establishment may be withdrawn or changed due to various reasons e.g. lack of demand, maintenance purposes, adverse weather conditions, mechanical failure etc. Should we become aware of any material changes to the advertised facility we shall advise you accordingly. We regret that we are unable, due to shortage of space, to describe all details of any one establishment or resort. Resort descriptions are usually given for the entire season and during some periods some of the facilities described may not be available due to the fact that they are controlled and/or provided by third parties and may depend on demand, weather conditions or other factors beyond our control. It is important that you seek clarification on any specific enquiry prior to booking the holiday. We cannot be held responsible if, upon arriving abroad, you decide to abandon your booked accommodation or complain if certain aspects of the resort or establishment do not conform to your personal views or interpretations.
BUILDING WORK
At the time of going to print the information contained in this brochure is, to the best of our knowledge, correct Please bear in mind that in the period of 6 months or so, prior to the Summer season, it is possible that new building works/developments by 3rd parties may commence and these may affect some of our brochure descriptions. However, we are not in anyway responsible for the commencement of such works and we have absolutely no means of either preventing the commencement or controlling the extent of building work and noise levels. Please be tolerant and understanding as development is important to Cyprus and ultimately helps upgrading tourist infrastructure and improve facilities for the common good.
CHANGES AND CANCELLATIONS
An amendment fee of £15.00 per person plus a telex and administration charge of £10.00 will be charged if your request is more than eight weeks before departure date. If it is less than eight weeks before departure then full cancellation charges will apply. All cancellations must be received in writing, and become effective only upon receipt by us. The cancellation charges are set out in the scale below. Length of time before Cancellation charge as departure date within a percentage of total which written holiday cost notification of cancellation is received more than 56 days Deposit and insurance premiums only 56-42 days 30% 41-28 days 50% 27-14 days 65% 13-7 days 80% 6 to date of departure 100%
Your attention is drawn to the insurance cover available in cases of involuntary cancellation.
CHANGE OF HOLIDAY ARRANGEMENTS
As holiday arrangements are usually made by us many months in advance, it is unfortunately sometimes necessary for us to make changes. Changes will usually be minor ones and we shall notify you of these as soon as possible if there is time to do so before your departure. Occasionally, we are forced to make major changes to holiday arrangements. A major change is one which involves a change of departure airport to one which is inconvenient for you, a change of departure time of more than 12 hours, a significant change of resort of accommodation of lower standards than that originally booked. In the case of a major change you will be given the following options: a. Accepting the change or b. Booking an alternative holiday (and paying or receiving a refund in respect of any price difference if appropriate) or c. Cancelling your holiday and receiving a full and immediate refund of all monies paid by you. In addition. If we have to make a major change to your holiday less than eight weeks before departure (other than because of "force majeure" as defined further below) and as a result you choose either option a or b, above we shall pay you compensation as set out in the scale. However compensation does not apply if you decide to cancel the holiday and receive a full refund. Period before Compensation per scheduled departure fare paying passenger within which a major (excluding infants change is notified to you or your travel agent. More than 56 days Nil 29-55 days 10.00 15-28 days 15.00 14 to date of departure 20.00
WHAT IS 'FORCE MAJEURE'
"Force majeure" means circumstances where the performance of the contract is prevented or affected because of war or threat of war, riot, civil strike, industrial dispute, terrorist activity, natural or nuclear disaster, or adverse weather conditions and all similar events outside our control. In these circumstances, we shall not be liable to pay compensation.
OUR RESPONSIBILITIES
We accept responsibility for the quality of your holiday with the exception of services provided by any air or sea carrier, in which case our obligations are limited in accordance with the appropriate international conventions. If as a result of the proven negligence (as understood by English Law) of any of our employees, agents, representatives, sub-contractors, you or any member of your party suffers death, personal injury or illness we shall accept responsibility providing they were, at the time, acting within the course of their employment, agency or contract of supply. However we cannot accept responsibility where you suffer death, personal injury or illness due to the acts and/or defaults of any air or sea carrier performing any domestic, internal or international carriage of any kind. In return for this acceptance, we do insist that you comply with the following conditions: 1. You notify us of your claim in writing within 28 days of he scheduled date of return from your holiday. 2. You agree to assign to us any rights you have against any third party relating to the claim. 3. You agree to assign to us your full co-operation if either ourselves or our insurers wish to enforce any rights against the third party in respect of claim. Should you or any member of your party suffer illness, personal injury or death by misadventure as a result of any activity which does not form part of your holiday arrangements with us or excursion booked through us or our representatives, we shall provide you with every assistance we can.This assistance may, subject to our prior approval and in our absolute discretion, include financial assistance with legal expenses to enable you to take proceedings against any third party. This assistance is subject to a maximum total cost to us of £5,000 per booking form and must be requested within 90 days of your misadventure. However we shall be entitled to recoup from you the costs actually incurred by us, should you be successful in obtaining a costs order against any third party or if you are able to make a claim under any insurance policy you may have.
COMPLAINTS
Any complaints during the course of your holiday must be reported immediately to our local representative at the resort as we wish to be given a fair chance to take instant action and remedy the situation on the spot. Unless this procedure is followed it will be too late for us to do anything upon your return to the UK. Should the problem not be rectified and you wish to take up any complaint with us at the end of your holiday, please write to our Customer Relations Department no later than 28 days of your return in the UK. We cannot accept liability for any complaints received outside this time limit. We shall deal with your complaint promptly and in all cases no later than 56 days from date of receipt. Complaints which cannot be amicably settled may be referred to arbitration under a special scheme which, although devised by arrangement with the Association of British Travel Agents, is administered quite independently by the Chartered Institute of Arbitrators. The scheme, details of which can be supplied on request, provides for a simple and inexpensive method of arbitration on documents alone with restricted liability for you in respect of costs. The scheme only applies to claims up to a maximum of £1,500.00 per person or £7,500.00 per booking form and it excludes claims which are solely or mainly in respect of physical injury or illness or the consequences of such injury or illness.
PASSPORTS/VISAS/VACCINATIONS
Full 10 year passport is required in all cases. Nationals of other countries are advised to check with the Cyprus High Commission for visa/entry regulations. At the time of going to press, vaccinations are not required for travelling from the U.K.
FLIGHT DETAILS
An unavoidable fact of life these days for various reasons. We shall make every effort to keep you informed as far as this is possible. The procedure followed by most airlines in these circumstances is as follows: 4-6 hours: light refreshments 6-10 hours: a main meal over 10 hours: a main meal and light refreshments over 24 hours: overnight accommodation for clients living far away. Clients living near by will be given the choice of either going home and returning or of overnight accommodation. Other airlines that we may use have a similar policy on delays. You may also be able to claim compensation for the delay under your travel insurance policy should the delay exceed a certain amount of hours.
OVERBOOKING OF ACCOMMODATION
In the unlikely event of overbooking upon arrival. you shall be offered alternative accommodation of similar or higher classification. Where this is not possible a refund of the difference in the holiday price will be made (if applicable). Should we be made aware of an overbooking situation prior to departure you will be advised as soon as possible and offered the choice of an alternative holiday of at least comparable standards or a full refund of all money paid.
YOUR FINANCIAL PROTECTION
We are members of the Association of British Travel Agents and Tour Operators fully bonded with the Civil Aviation Authority. Our ABTA number is V4693. Our ATOL licence number is 2326. IMPORTANT NOTICE This brochure is issued on the sole responsibility of the Tour Operator and does not commit the airline(s) mentioned herein or any airline whose services we use.
CONSUMER PROTECTION
The air holidays and flights in this brochure are ATOL Protected since we hold an Air Travel Organiser's Licence granted by the Civil Aviation Authority. Our ATOL number is ATOL 2326. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information, visit the ATOL website at www.atol.org.uk
VALIDITY OF OUR CURRENT 'CYPRUS ONLY' PROGRAMME
01 April 2007 –31 October 2007